9.0 About cookies
9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
10.0 Cookies that we use
10.1 We use the following cookies:
(a) Cookie name: vc_widget_generic-expert; Purpose: manages our secure contact form; Type of cookie: persistent.
(b) Cookie name: wp-settings-1; wp-settings-time-1; Purpose: manages our blog, job vacancy and news pages; Type of cookie: persistent.
(c) Cookie name: PHPSESSID; Purpose: identifies your current web session to our server; Type of cookie: session.
11.0 Cookies used by our service providers
11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are:
Cookie name: _utma; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: persistent.
Cookie name: _utmb; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: session.
Cookie name: _utmc; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: session.
Cookie name: _utmz; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: persistent.
12.0 Managing cookies
12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
You can find more information about cookies at www.allaboutcookies.org.
12.2 Blocking all cookies will have a negative impact upon the usability of many websites.
12.3 If you block cookies, you will not be able to use all the features on our website.
13.0 Our details
13.1 This website is owned and operated by CareSoft UK Ltd.
13.2 We are registered in England and Wales under registration number 8090510, and our registered office is at CareSoft UK Ltd, Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW.
13.3 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form on our ‘Contact us’ page at http://www.caresoft.uk/contact;